Ffx Reviews

FFX.co.uk is a platform where customers can purchase various tools and accessories. The website is known for its fast delivery and competitive prices. Customers have praised the quality of the products and the packaging. For instance, a Dewalt Nail gun 680 with 4 packs of nails was delivered the next day. Another customer mentioned the price was significantly lower than other providers. However, it's important to note that some customers have expressed dissatisfaction with the waiting time for certain items, which was explained as being due to the manufacturer's delivery time. Please visit the website for specific product prices and costs.

The popular products on FFX.co.uk include Power Tools, Hand Tools, Fixings, and Garden and Landscaping items. Some of the bestsellers are ToughBuilt TB-KP-G3 GELFIT Thigh Support Stabilization Kneepads, Stanley STA197475 Folding Metal Leg Saw Horse Twin Pack, and OX Tools OX-T500404 OX 230/600/1200/1800mm Trade Level Set 4pc. Other notable items are Stanley STA033720 Fatmax Tape 5m, Bahco CSPACK Combination Square Triple Pack 6in 12in 16in, and Trend CSB/160/3PK 160mm x 20mm x 48T Wood Craft Circular Saw Blade 3pk. The website also features a range of DeWalt products, including the DCH133NT-XJ 18v BL SDS Plus Hammer Drill T-STAK Bare Unit and the DCH273N-XJ 18V XR BL SDS Plus Rotary Hammer Bare Unit. Please note that the availability of these products may vary.

ffx.co.uk is a platform that offers a variety of products and services. The popular categories include Power Tools, Hand Tools, Fixings, Garden and Landscaping, and Storage. They also offer Next Day Delivery. Some of the popular products include the ToughBuilt TB-KP-G3 GELFIT Thigh Support Stabilization Kneepads, Stanley STA197475 Folding Metal Leg Saw Horse Twin Pack, and OX Tools OX-T500404 OX 230/600/1200/1800mm Trade Level Set 4pc. They also have special offers like a Free Bosch Blade Pouch when you mix and match any 3 selected Bosch circular saw blades. They also have a collection of SIP Industrial Automotive Tools for professional mechanics and engineers. The website also features bestsellers and new arrivals.

To get in touch with FFX UK customer support, several methods are available:

• Live Chat: This is the quickest way to contact FFX. The service is available Monday – Friday from 7.30am to 5.30pm and Saturday from 8.00am – 4.30pm.
• Text Service: For quick simple questions, text at 07312 277226.
• Call: To speak to someone in person, call the UK-based contact centre at 01303 852 692. The telephone lines are open Monday-Friday: 7.30am – 5.30pm. Saturday and Sunday are closed.
• Email: For general enquiries, contact via email through the contact form on the FFX website.
• Facebook Message: Contact through Facebook is also an option.
• Contact Paul: If the enquiry has not been resolved to satisfaction, the Customer Experience Manager and his team will step in. Provide all the information about the enquiry through the link 'Contact Paul' on the FFX website.

The FFX Head Office is located at Dyna House, Lympne Industrial Estate, Otterpool Lane, Lympne Kent CT21 4LR. Please note that the office hours may vary.

FFX.co.uk has a detailed Return Policy. Customers are allowed to return any item they believe to have a fault within 30 days of receipt. The item will be collected and returned for an inspection. If a fault is confirmed, the item will be replaced or a full refund and a refund of any carriage costs incurred will be arranged. All tools come with a manufacturer’s warranty which ranges from 1 year to 2-3 years. Registering all Tools purchased is highly advised to benefit from an upgraded warranty and in most cases a direct collection by the manufacturer of the tool for a warranty inspection and repair.

For Shipping Policy, the delivery method is chosen based on the value, weight, and size of the total order. Orders will be shipped via Royal Mail tracked 24, or courier (DPD). On small, low-weight orders, there may be the option of upgrading to a courier delivery at a charge of £4.49. FFX offers free delivery on orders over the value of £25 to most UK addresses. Orders under the value of £25 incur a delivery charge of £4.49. All in-stock goods ordered before 8:00 PM Sunday to Friday and by 7:00 PM on Saturday are shipped on a next-day delivery service to most UK postcodes.

At FFX.co.uk, all tools come with a manufacturer’s warranty which ranges from 1 year to 2-3 years. This is applicable to items that have been registered on the relevant manufacturer's website. It's highly advised to register all Tools purchased to benefit from an upgraded warranty. In most cases, a direct collection by the manufacturer of the tool for a warranty inspection and repair is arranged. This is a free-of-charge service and is, in most cases, a much quicker resolution should your item become faulty after 30 days of purchase. If a tool develops a fault, it gets fixed as quickly and painlessly as possible. To find out how to get your tool fixed, first select the brand from the drop-down list on their website. If the manufacturer you’re looking for can’t be found, please contact FFX.co.uk by sending a message through the contact form on their website, and they will advise you on the warranty repair procedure for that manufacturer.

To return an item to FFX.co.uk, the following steps can be taken. If an item is believed to have a fault, it can be returned within 30 days of receipt. The item will be collected and returned for an inspection. If a fault is confirmed after inspection, the item will either be replaced or a full refund and a refund of any carriage costs incurred will be arranged. All tools come with a manufacturer’s warranty which ranges from 1 year to 2-3 years. It is highly advised to register all Tools purchased to benefit from an upgraded warranty. In most cases, a direct collection by the manufacturer of the tool for a warranty inspection and repair is a quicker resolution should the item become faulty after 30 days of purchase. To begin the process of returning any item back, please visit the FFX.co.uk website. If an item has been damaged within transit, notify FFX.co.uk within 72 hours of receipt. If the delivery was by Pallet, notification must be made within 24 hours of receipt. Photos of the internal packaging, external packaging, the label attached to the parcel, and the damage caused to the item will need to be sent to FFX.co.uk. This will allow them to open an investigation with the courier. After inspection and once they are satisfied the damage has been caused within transit, they will either replace the item or arrange for a full refund and a refund of any carriage costs incurred.